Accessibility statement

Our commitment to accessibility

NexGen eHub Limited is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to ensure we provide equal access to all users.

We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, which defines requirements for making web content more accessible to people with disabilities including blindness, low vision, deafness, hearing loss, cognitive limitations, mobility impairments, speech disabilities, and photosensitivity.

Accessibility features on this website

This website implements the following accessibility features:

• Semantic HTML: Proper heading hierarchy, landmark regions, and structural elements help screen readers navigate content logically
• Keyboard navigation: All interactive elements (links, buttons, forms) are accessible via keyboard without requiring a mouse
• Alt text for images: Decorative images use empty alt attributes; informative images include descriptive alternative text
• Colour contrast: Text and interactive elements meet WCAG 2.1 AA contrast ratios (minimum 4.5:1 for normal text)
• Resizable text: Content remains functional when zoomed up to 200% using browser zoom controls
• Focus indicators: Visible focus states show which element currently has keyboard focus
• Reduced motion: Animations respect the user’s “prefers-reduced-motion” system preference
• Form labels: All form fields have associated labels or instructions to clarify their purpose
• Error identification: Form validation errors are clearly identified and described in text
• Consistent navigation: Navigation patterns remain consistent across all pages
• Language declaration: Page language is declared as English (en-GB) for screen readers and translation tools
• Accessible PDFs: Where we provide PDF documents, we aim to make them accessible or provide alternative formats on request

Light and dark mode

This website offers both light and dark colour modes to accommodate user preferences and reduce eye strain. The theme toggle in the header allows users to switch between modes at any time. Your preference is stored locally in your browser and is not transmitted to our servers.

Known limitations

We strive to ensure all content is accessible. However, some older content may have limitations:

• Some third-party content embedded on our site (such as maps or videos) may not meet all accessibility standards
• PDF documents created before November 2026 may not be fully accessible; we are working to remediate these
• Very old blog posts or archived content may not meet current standards

If you encounter an accessibility barrier, please contact us (details below) and we will address it promptly.

Testing and compliance

We test this website using the following methods:

• Automated accessibility testing tools (including browser extensions and code analysis)
• Manual keyboard navigation testing
• Screen reader testing with NVDA (Windows) and VoiceOver (Mac/iOS)
• Colour contrast verification using accessibility checkers
• Regular audits following WCAG 2.1 AA checklist

This website is currently compliant with WCAG 2.1 Level AA standards to the best of our knowledge. We continue to monitor and improve accessibility with each update.

Assistive technology compatibility

This website is designed to be compatible with the following assistive technologies:

• Screen readers: NVDA, JAWS, VoiceOver, TalkBack
• Screen magnification software: ZoomText, macOS Zoom, browser zoom
• Voice recognition software: Dragon NaturallySpeaking, macOS Dictation
• Switch access devices and alternative keyboards

Third-party content

Some content on this website is provided by third parties:

• Hostinger (hosting provider): May use strictly necessary cookies for security and performance
• Rank Math (SEO plugin): Does not set cookies or track users; generates meta tags for search engines
• FluentSMTP (email delivery): Processes form submissions through our hosting provider’s mail servers

We encourage third-party providers to maintain high accessibility standards, but we do not control their accessibility features.

Feedback and contact

We welcome your feedback on the accessibility of this website. If you encounter an accessibility barrier or have suggestions for improvement, please contact us:

• Email: enquiry@nexgenehub.co.uk
• Phone: Available on request
• Post: NexGen eHub Limited, Registered Office, Liverpool, L9 6BU, United Kingdom

We aim to respond to accessibility feedback within 5 business days and propose a solution within 10 business days.

Enforcement procedure

If you are not satisfied with our response to an accessibility concern, you may contact the Equality and Human Rights Commission (EHRC) or the relevant regulatory body in your jurisdiction.

Date of this statement

This accessibility statement was created on 4 November 2026 and is reviewed quarterly or when significant changes are made to the website.